We specialize in authentic African & Caribbean food and spices including beauty and health product.

Yes! We source our products directly from trusted suppliers in Africa and the Caribbean, as well as from certified importers who specialize in authentic ingredients. Our family has generations of experience in identifying genuine products that maintain traditional flavors and quality.

Yes,all our product are organic,natural

Absolutely! We love hearing from our customers about products they'd like to see. Email us at support@enternotaste.com with your product requests. We'll do our best to source items and notify you when they become available.

Stock levels are displayed on each product page. If an item shows 'Out of Stock', you can sign up for email notifications to be alerted when it's back in stock. We update our inventory in real-time.

Yes! We offer completely FREE delivery within UK mainland on all orders, with no minimum purchase required. This includes England, Scotland, and Wales. Choose from Standard (3-5 days), Express (2-3 days), or Next Day delivery 

Yes, we ship worldwide! International shipping rates start from £12.99 for EU countries, £19.99 for North America, and £24.99 for other regions. 

We use specialized packaging for food items:

We recommend Express or Next Day delivery for all perishable items.

 our courier will leave a card and attempt redelivery.

Yes! You'll receive tracking information via email and whatup once your order ships. You can track your package in real-time 

Due to food safety regulations:

NO RETURN

We're sorry this happened! Please:

1. Take clear photos of the damaged items
2. Contact us within 24 hours at returns@enternotaste.com
3. Keep the items as received until we respond

We'll provide a full refund or replacement, 

Refund processing times:

• Store credit: Immediate (expires in 12 months)
• Original payment method: 5-10 business days after we receive/approve the return
• item issues: 3-5 business days after photo verification

We accept all major payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover
• Digital Wallets: PayPal, Apple Pay, Google Pay, Shop Pay
• Buy Now, Pay Later: Klarna (where available)

All transactions are processed securely through Shopify's encrypted payment system.

Absolutely! We use industry-standard security measures:

• 256-bit SSL encryption for all transactions
• PCI DSS compliance for payment processing
• Secure data storage with regular security audits
• We never store your payment card details

Yes! We offer special pricing for restaurants, caterers, and bulk buyers. Contact us at support@enternotaste.com with your requirements, and we'll provide a custom quote.

Customs duties and taxes may apply depending on your country's import regulations and the value of your order. These fees are determined by your local customs authority and are not included in our shipping costs. We provide all necessary customs documentation with your shipment.

yes we can

Some countries have restrictions on food imports.

We'll notify you during checkout if any items in your cart cannot be shipped to your location.

We're primarily an online store, but we do have a warehouse location in manchester, where you can collect orders by appointment. Contact us at support@enternotaste.com to arrange a collection time.

Enternotaste is a family-run business with generations of experience in African & Caribbean cuisine. While our online store is new, our family has been involved in the food industry for many years, giving us deep knowledge of authentic ingredients and traditional flavors.

Yes! Our team loves sharing cooking knowledge. Follow us on social media  and our blog for recipes, cooking tips, and ingredient spotlights. You can also email us at support@enternotaste.com for specific cooking advice or recipe suggestions.

Absolutely! Sign up for our newsletter at the bottom of any page to receive:

• New product announcements
• Exclusive discounts and promotions
• Seasonal recipes and cooking tips
• Cultural food stories and traditions