Shipping & Delivery

Shipping & Delivery

At Enternotaste, we're committed to bringing authentic African & Caribbean groceries to customers worldwide. Enjoy FREE delivery within UK mainland and reliable international shipping to share the flavors of our heritage globally.

🎉 FREE UK MAINLAND DELIVERY

No minimum order • All products included • Fast & reliable

🇬🇧 UK Mainland Delivery

🚚 Standard Delivery

3-5 Business Days

FREE

  • England, Scotland, Wales
  • All product types
  • Tracked delivery
  • No minimum order

⚡ Express Delivery

2-3 Business Days

7.99

  • Priority handling
  • maximum of 10kg

🚀 Next Day Delivery

Order by 2 PM

10.99

  • Same-day dispatch
  • maximum of 10kg

🌍 Worldwide Shipping

We're proud to ship our authentic African & Caribbean groceries worldwide, connecting diaspora communities and food enthusiasts globally with the flavors of home.

🇪🇺 European Union

5-10 Business Days

From £12.99

  • All EU countries
  • Customs handled
  • Tracked delivery
  • maximum of 10kg
  • express options available

🌎 North America

7-14 Business Days

From £14.99

  • USA ,Australia & Canada
  • Express options available
  • Duty may apply
  • maximum of 10kg

🌍 Rest of World

10-21 Business Days

From £24.99

  • Africa, Asia, Oceania
  • Custom shipping quotes
  • Contact for perishables

📍 Delivery Coverage

Region Delivery Time Shipping Cost Products Available
UK Mainland 1-5 days FREE All products
Northern Ireland 3-7 days £5.99 All product
Scottish Islands 5-10 days £5.99 All products
European Union 5-10 days From £12.99 less than 10kg
Worldwide 7-21 days From £14.99 less than 10kg

⏰ Order Processing

Processing Times:

  • UK Orders: Same day dispatch for orders placed before 2 PM (Mon-Fri)
  • International Orders: 1-2 business days processing time
  • Weekend Orders: Processed on Monday
  • Bank Holidays: Next business day processing

📦 International Shipping Information

⚠️ Important for International Customers:

  • Customs & Duties: Additional fees may apply depending on your country's import regulations
  • Documentation: All packages include proper customs declarations
  • Delivery Delays: International shipping times may vary due to customs processing

📱 Order Tracking

Stay updated on your delivery with our comprehensive tracking system:

  1. Order Confirmation: Immediate email with order details and estimated delivery
  2. Dispatch Notification: Email with tracking number when your order ships

🌱 Sustainable Packaging

We're committed to environmental responsibility:

  • Recyclable Materials: Cardboard boxes and paper-based padding
  • Biodegradable Insulation: Eco-friendly temperature control for perishables
  • Minimal Packaging: Right-sized boxes to reduce waste and shipping costs
  • Reusable Components: Ice packs can be reused or disposed of responsibly

❗ Delivery Guidelines

📋 To Ensure Successful Delivery:

  • Accurate Address: Provide complete delivery address with correct postcode
  • Contact Information: Ensure phone number is correct for delivery updates
  • Availability: Someone should be available to receive  items
  • Special Instructions: Include any specific delivery requirements
  • Immediate Inspection: Check  items upon delivery and report any issues within 24 hours any issue over 24hours is not accepable

💬 Shipping Support

Our dedicated shipping team is here to help:

  • Email: shipping@enternotaste.com
  • Phone: [Your phone number]
  • Hours: Monday-Friday 9AM-6PM GMT
  • International Queries: We speak multiple languages to assist our global customers

🎯 Why Choose Enternotaste Shipping?

🆓

Free UK Delivery

No minimum orders, no hidden fees

🌍

Global Reach

Serving customers worldwide

❄️

Fresh Guarantee

Specialized handling 

📱

Full Tracking

Monitor your order every step

Experience authentic African & Caribbean flavours delivered fresh to your door - anywhere in the world!